📦 SHIPPING POLICY — CBL Autos

1. Order Processing Time

Orders are processed within 1–3 business days after payment is confirmed.
Processing times may be longer during holidays, high-volume periods, or due to unforeseen delays.

Purchases made with Cards/ Zelle/ CashApp/ Chime are going to be shipped out next day or within 3 working days

And Purchases made with Wire Transfers or Cash will be shipped out same day and tracking information provided.

2. Shipping Rates & Delivery Time

Shipping costs are calculated at checkout based on your location and the weight/size of your order.

Estimated delivery times:

Domestic shipments: 3–7 business days
International shipments: 7–21 business days

These are estimates and not guaranteed.

3. Order Tracking

Once your order ships, you will receive an email with a tracking number and a link to track your package.

4. Incorrect Shipping Information

CBL Autos is not responsible for orders shipped to an incorrect address provided by the customer.
If you need to correct your address, contact us immediately — changes can only be made before the order is shipped.

5. Shipping Delays

We are not liable for delays caused by:

Carriers
Customs processing
Weather conditions
High-volume periods

6. Lost or Stolen Packages

If your tracking shows “delivered” but you have not received your package, please contact the carrier first.
CBL Autos will assist where possible but cannot issue refunds for packages confirmed as delivered.

↩️ REFUND & RETURN POLICY — CBL Autos

Last updated: [30days After Delivery]

1. Eligibility for Returns

We accept returns within 30 days of delivery.
To be eligible:

Item must be unused, undamaged, and in its original packaging.
Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

The following items cannot be returned:

Clearance or final sale items
Installed or used auto parts
Items damaged due to misuse, installation errors, or lack of proper care

3. Return Process

To start a return:

Contact us at [your email] with your order number.
We will provide a return authorization and instructions.
Ship the item back to us using the provided address.

Unauthorized returns may not be accepted.

4. Return Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
For damaged or wrong items, we will provide a free prepaid return label.

5. Refunds

Once we receive and inspect your return:

Approved refunds are issued to your original payment method within 3–10 business days.
Shipping fees are non-refundable, except for orders returned due to our error.

6. Exchanges

We allow exchanges for:

Wrong size
Wrong product
Defective items

7. Damaged or Defective Items

If your item arrives damaged, defective, or incorrect:

Provide photos or videos of the issue.
We will replace the item or issue a refund at no extra cost.